Hotel Kreuz & Post Grindelwald Review 2026: Photos And What To Expect
Hotel Kreuz & Post Grindelwald Review 2026: Photos And What To Expect
Our first night was always going to be in Lauterbrunnen, so we could get up early and head straight up to Mürren for the via ferrata. The plan was to pack a light bag and stay at the Mountain Hostel after we finished the climb in Gimmelwald. The reviews raved about how it was so peaceful and relaxing there. Perfect.
And that’s what I told my partner.
But when I decided I’d be proposing to her on the climb, I quickly realized that staying in bunk beds with 6 other strangers was probably not the most romantic way to spend our first night together engaged.
I didn’t tell her that.
Instead, there’d be a double surprise that day and I’d take her to a nice alpine hotel with a spa.
That was the plan.
Unfortunately, the weather didn’t cooperate that morning and we had to call off the via ferrata climb (and my proposal) and hoped the weather would clear before we left. We went for a hike instead, popped into Wengen to check out the village, and then headed to the hotel early to at least have our relaxing spa day.
Spoiler alert. The ring would end up hiding in my bag a bit longer, but we got the green light two days later, had perfect weather for the climb, and I managed to propose while we were in the middle of crossing over a sheer 600m drop. In the moment, I forgot almost everything I wanted to say, but I didn’t drop the ring and she said ‘yes.’
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Side note: We had to move quite a few things around on our itinerary last minute in hopes of keeping the climb alive when the weather got better. We loved having the Jungfrau Travel Pass, which allowed us to travel spontaneously around the whole area without worrying about tickets. You can read more to see if it’s worth it for you to get compared to the other passes.
Why We Chose The Hotel Kreuz and Post
For the trip planning, I’d been keeping a spreadsheet shortlist of worthwhile hotels across all the villages. Besides Lauterbrunnen for that first night, we had considered staying in every village, except maybe Interlaken. Ultimately, we chose Grindelwald over Wengen, as our main base, just it seemed like the most practical base and the town looked lively and full of restaurants and shops.
If you’re still deciding on where to stay, you can read my full breakdown of the 5 villages.
In Grindelwald, the Hotel Kreuz & Post had a great offering of location, amenities, and aesthetics for the price point. There were a couple of other options we really liked as well like the Bergwelt Grindelwald and Eiger Mountain & Soul Resort.
All shared one common thing that we really wanted: a beautiful wellness center.
Location wise, as long as you’re in the main part of Grindelwald, it’s all walkable, but the Hotel Kreuz & Post was as convenient as it got, located just steps away from the main station.
A Rainy Spa Day
The original hotel goes back to 1899 and the hotel as it is now has been run by the Konzett family since 1946. You can see that in the old black and white photographs, and vintage posters and memorabilia around the hotel. But the wellness center is definitely a newer or renovated addition that looks like it belongs in an Architectural Digest feature.
The space is simple and spans two floors connected by a spiral staircase. The top floor is a relaxation lounge that looks out towards the mountain landscapes behind Grindelwald. It opens out to a rooftop terrace where we could cool off with the clean mountain air after the sauna.
The main floor is anchored by the large Finnish sauna, a marble foot bath, and the open lounge space.
There’s also a salt sauna, eucalyptus steam bath, and a red light infrared sauna cabin. With the weather canceling our climb, we ended up spending a good amount of downtime here, while it rained outside. You know that cozy and lazy rainy days feeling. I was feeling pretty smug about planning for a spa with our hotel.
We even got caught up in a long conversation with a couple doing a grand tour of Switzerland, the sort of thing that only happens when everyone’s relaxed with really nowhere else to be.
Meeting Benjamin
We took our welcome drink in the hotel’s Apero “Jukebox” bar complete with an old working jukebox of the popular French, German and American hits from the 60s, 70s, and 80s. Christophe, the Beatles, and Dire Straits amongst the catalog artists.
I had to do a local beer and went with a Rugenbräu that’s brewed in nearby Interlaken.
While having our drinks, I met and recognized the current proprietor, Benjamin Konzett. By recognize, I meant I could see the family resemblance from the photographs on the wall. Taking over in 2024, he’s now the fourth generation in the family to be running the hotel, which comes with a bit of interesting history.
What Once Was A Post Office
The name Kreuz & Post traces back to the 1800s, when the site was home to Grindelwald’s first post office, a carriage house, and the stables next to it. In 1893, the Wengernalp Railway connected Lauterbrunnen and Grindelwald through Kleine Scheidegg, and the first version of the hotel opened not long after, in 1899, as the Hotel Zum Weissen Kreuz.
Ski tourism helped the town grow through the 1920s, and in 1938, the first successful ascent of the Eiger’s North Face, nicknamed the ‘Murder Wall’ at the time for the lives of the many climbers the mountain had claimed, put Grindelwald on the map globally.
Four Generations Of Hospitality
The Konzett family story starts in 1946, when grand patriarch, Otto Konzett bought the hotel, where he used to work as a kid washing dishes. By 1968, his son, Hansotto had taken over. The hotel went through its first real modernization, acquiring the building next door and expanding to 50 rooms and 90 beds.
His son Martin finished his own hospitality license in 1978, and in 1992 swapped out the rooftop pool for a proper wellness area, basically the foundation for the spa we so loved.
Benjamin, Otto’s great-grandson began his tenure in 2024 as chef and current owner, having trained under a Michelin-starred chef prior to taking over the family business.
A lot of places say family run, but you really get that feeling here, beyond just the old photographs on the wall. There’s even a family room that looks like it’s their actual living space.
Dining At Hotel Kreuz and Post
That cozy feeling from the spa earlier continued into dinner in the panoramic dining room where we enjoyed our delicious meal overlooking the town at dusk.
I shouldn’t have been so surprised to find out that the owner was also the one cooking. In the world of boutiques and hotel groups, we often forget that a lot of smaller inns and traditional bed and breakfast are run by families where they take care of everything in-house from the check-in and cleaning to the meals and anything else that might need taking care of.
Dinner was great. Traditional recipes made with local ingredients.
Breakfast, by way of a full buffet had more than enough cheese, charcuterie, fresh baked pastries, and whatever else you’d expect to find at breakfast, to keep us full well into the early afternoon. It was included too, which in an expensive destination like Switzerland is always welcomed and timing wise allowed us to fill up and get going with our itinerary right away.
There’s also a standalone Hotel Kreuz & Post on the ground floor that’s open to everyone.
Our Room And That View
We had a double room with the full alpine vibe that reminded me of my time in the Dolomites. The king-size bed takes up one side of the room and a couch, table and chair made up the living space on the other end.
There was also an espresso machine, kettle, and mini fridge. My favorite piece was the lamp.
Ours had a balcony that opened directly onto a view of the main station and the famous Eiger North Face.
It was cloudy and misty when we checked in, but when it cleared, the mountain felt startlingly close.
Final Thoughts And Booking Information
We only stayed on night here, but it worked out so well on a day when the weather wasn’t at its best and we were able to enjoy all the amenities of the hotel stay from a couple of hours in the spa and drinks in the lounge to a voluntarily drawn out dinner with good wine.
We woke up to this view before having breakfast and heading out to First via the First Bahn just a short walk away.
When we returned in the afternoon on tired legs, it was nice to get off the train and already be at the hotel to grab our bags and head back to the train station to be picked up for our next destination.
You can check availability, special offers and book directly with the hotel here. They have a bunch of different room types: single, deluxe double, superior double, panoramic suite, and hotel apartments.
For other hotel recommendations around Grindelwald and the other alpine villages, you can download my spreadsheet that I created while doing my research for my trip or check out my Interlaken Area Guide that breaks down why you should and shouldn’t stay in all the different villages.
If you’re just starting to plan your trip to Grindelwald, you can check out my primer guide + mistakes to avoid and what activities I think are worth it, what you can skip, and what you should probably book ahead for.
Updated on July 28, 2026
